Privacy policy
This Privacy Policy describes how Hustle And Grace (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from hustleandgraceofficial.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
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Contact details including your name, address, phone number, and email.
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Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
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Account information including your username, password, security questions and other information used for account security purposes.
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Customer support information including the information you choose to include in communications with us.
Some features of the Services may require you to directly provide us with certain information about yourself.
Information We Collect about Your Usage
We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information.
Information We Obtain from Third Parties
We may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf:
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Companies who support our Site and Services, such as Shopify.
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Payment processors who collect and process your payments.
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Marketing and analytics partners that track interactions.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy.
How We Use Your Personal Information
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Providing Products and Services: to fulfill orders, manage accounts, process returns.
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Marketing and Advertising: to send promotional emails and SMS and deliver targeted ads.
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Security and Fraud Prevention: to monitor for fraud or misuse.
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Communicating with You and Service Improvement: to provide customer support and improve our services.
SMS and Email Marketing
By providing your mobile number and/or email address through our website or signup forms, you consent to receive marketing text messages and emails from Hustle And Grace, including promotional content, cart reminders, and welcome coupons. Message and data rates may apply. Message frequency varies. You may opt out at any time by replying STOP to text messages or by unsubscribing from emails using the link provided in our messages.
We do not share your SMS or email subscription data with third parties for their marketing purposes without your consent.
Cookies
Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see Shopify Cookies Policy.
How We Disclose Personal Information
We may disclose your personal information:
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To vendors and service providers.
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To marketing and business partners.
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In compliance with legal obligations or business transitions.
Categories of Information Disclosed
| Category | Categories of Recipients |
|---|---|
| Identifiers (e.g. contact details) | Vendors, partners, affiliates |
| Commercial info (e.g. orders) | Fulfillment, analytics providers |
| Internet activity (e.g. usage data) | Advertising partners |
| Geolocation (e.g. IP-based location) | Shopify and third-party platforms |
Third Party Websites and Links
Our Site may contain links to third-party websites. We are not responsible for the privacy or content practices of those third-party sites.
Children's Data
Our services are not intended for use by children. We do not knowingly collect personal data from individuals under 16 years of age.
Security and Retention of Your Information
We take reasonable precautions to protect your data but cannot guarantee 100% security. We retain data as needed for service delivery, legal compliance, and account management.
Your Rights
Depending on your location, you may have rights to:
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Access/know your data.
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Request deletion.
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Correct inaccuracies.
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Receive a copy (portability).
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Restrict processing.
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Withdraw consent.
To exercise these rights, contact us using the details below.
Complaints
If you are unsatisfied with our handling of your personal information, you may contact us or your local data protection authority.
International Users
Your data may be stored and processed outside your home country, including in the United States or Australia. We use appropriate legal safeguards for international data transfers.
Contact
If you have questions or would like to exercise your privacy rights, please contact:
Email: admin@hustleandgraceofficial.com
Address: 2711/397 Christine Avenue, Varsity Lakes, QLD, 4227, Australia
